Returns & Exchanges

Due to the perishable nature of our almond-based dips, we cannot accept physical returns of food items. If your sauce arrives damaged or unsatisfactory, please contact us within 7 days of delivery for a replacement or refund.

1

Document the Issue

Take clear photos of the shipping box, the product packaging, and any specific damage or quality concerns you encountered.

2

Contact the Sauce Squad

Email our support team with your order number and the photos of your product to initiate a claim.

3

Review Process

Our team will review your request within 48 hours to ensure it meets our quality guarantee standards for a refund or reshipment.

4

Resolution

Once approved, we will issue a credit to your original payment method or ship out a fresh batch of Bitchin' Sauce immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing